About Satellite
What is a VSAT?
How Does it Work?
Are there any applications that will work differently over satellite delivered Internet service?
Will StarBand® service be disrupted if the satellite dish antenna is accidentally knocked out of alignment?
Is the StarBand service affected by rain?
Service Features
What StarBand services are available?
Does StarBand require a separate account with an Internet Service Provider?
Are there any time limits or hourly restrictions on the StarBand® service?
Are there any activities prohibited on the StarBand service?
Can I access computer systems at my office through the StarBand system?
Does StarBand® service require a telephone connection?
Can I use other satellite Internet provider equipment?
Are there cancellation fees?
How do I receive technical and/or maintenance support?
Can you tell me more about VPN performance?
Installation
What is a basic installation?
Where will the antenna be mounted and what are my mounting options?
What are the line of sight requirements for the StarBand antenna?
How much will installation cost?
Who is responsible for licenses, permits, landlord approvals, etc. that may be required for the installation of my antenna?
My Home Owner's Association (HOA) won't allow a satellite dish to be installed at my home. Am I protected from this restriction?