How Satellite Internet Works
- What is a VSAT?
- How does satellite Internet work?
- Are there any applications that will work differently over satellite delivered Internet service?
- Will StarBand® service be disrupted if the satellite dish antenna is accidentally knocked out of alignment?
- Is the StarBand service affected by rain?
Service Requirements
- What is StarBand service and where is it available?
- What equipment is necessary for StarBand service outside of the continental U.S.?
- Where can I buy StarBand systems?
- What are the minimum computer requirements?
- Can I mount a StarBand antenna on my RV?
Satellite Internet Installation
- What is a basic installation?
- Where will the antenna be mounted and what are my mounting options?
- What are the line of sight requirements for the StarBand antenna?
- How much will installation cost?
- Who is responsible for licenses, permits, landlord approvals, etc. that may be required for the installation of my antenna?
- My Home Owner’s Association (HOA) won't allow a satellite dish to be installed at my home. Am I protected from this restriction?
Service Features
- What StarBand services are available?
- Does StarBand require a separate account with an Internet Service Provider?
- Are there any time limits or hourly restrictions on the StarBand® service?
- Are there any activities prohibited on the StarBand service?
- Can I access computer systems at my office through the StarBand system?
- Does StarBand® service require a telephone connection?
- Can I use other satellite Internet provider equipment?
- Are there cancellation fees?
- How do I receive technical and/or maintenance support?
- Can you tell me more about VPN performance?
Windows Vista Compatibility
- I have a StarBand Model 360, can I upgrade to Windows Vista?
- I have a StarBand 480 Pro, 481, 484 or Nova system. Can I upgrade to Windows Vista?
- Will StarBand have a service that is Vista compatible?
- What are the minimum system requirements to upgrade to Windows Vista?
- Will StarBand help me with my Windows Vista upgrade?
- Will Windows Vista make my StarBand service faster?
- I’ve read there are many versions of Windows Vista. Which versions will StarBand support?
Improving Customer Experience
Learn More About StarBand
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